Williams Stress Management – Terms & Conditions of Business

1. Workshops

These will be at the client’s place of work whenever possible. If this is not practical, an alternative location, that is convenient for the attendees, will need to be arranged by the client. Any additional costs resulting from an alternative location will be covered by the client.

At the time of booking the client will need to specify whether they want to book a workshop for upto 12 people at the flat rate price or for a smaller specified number at the per person rate.  

Please use the ‘contact’ section on the website to ask for further information and to discuss potential dates. Once a workshop date has been arranged, an invoice will be sent. Payment will be required at least 7 days before the arranged date, whenever possible. Once payment has been received a receipt will be sent to the client.

2. Webinars

It will be the responsibility of the client to determine how many people will be attending and, once the date has been arranged, the invoice will be generated according to numbers. Payment will be required at least 7 days before the webinar date, whenever possible. It will be the client’s responsibility to remind attendees of the date and to circulate the link to them and to Dr. Rebecca Williams.

3. Cost

Reasonable travel expenses will be added to the cost of the option/s ordered by the client. These can be discussed at the initial meeting and will be detailed on the invoice.

4. Refund Policy

If the workshop or webinar is cancelled by the client more than a week prior to the arranged date, there will be a 50% refund. If it is cancelled fewer than 7 days prior to the date, there will be no refund. There will be a full refund if Williams Stress Management has to cancel the workshop or webinar. This would only happen in emergency situations. If an arranged date is no longer suitable, every effort will be made to find an alternative.

5. Refreshments

No refreshments will be provided by Williams stress Management. 

6. General Data Protection Regulations

In light of new regulations in May 2018, Williams Stress Management would like to assure clients that no information will be shared with third parties.  

7. Copyright/Reproduction

The intellectual property rights or any workshop or webinar remain the ownership of Dr Rebecca Williams/Williams Stress Management and can only be reproduced, recorded or replayed by previous agreement. 

8. Medical Advice

No webinar, one-to-one session or workshop should be viewed as medical advice.

Any person requiring medical advice should consult their GP.